Are you looking for a website that sells maritime gadgets, boating supplies, and outdoor stuff? You’ve heard of Anchor Express, but are unsure whether it’s a suitable option.
Anchor Express is a business that deals with freight transportation arrangements.
Let’s check how well they perform and deal with their customers.
How Good Anchor Express Are?
Anchor Express, INC, located in Chicago, is a privately held, fast-growing transportation and logistics company. Their commitment to great customer service and delivery quality rapidly formed the bedrock for rapid expansion and service offerings.
International trade is progressively driving their business in today’s environment. Anchor Express Inc has gained a competitive advantage in the competition because to its loyal agents all around the world.
They have received tremendous support and growth as a result of their emphasis on customer care to both customers and valued global partners.
How Reliable is Anchor Express?
Anchor Express is an online retailer of consumer and commercial marine equipment, boating supplies, GPS, and outdoor products that was founded in 2003.
With over 15 years of experience, they are dedicated to providing the best deals on tens of thousands of products to the clients.
Anchor Express is a company that works in the Freight Transportation Arrangement industry and is based in Bensenville, Illinois. Anchor Express employs a total of 25 people across all of its sites and produces sales of $7.79 million (USD).
They have received tremendous support and growth as a result of our emphasis on customer care to both our customers and our valued global partners.
They are committed and custom-built service is what sets them apart from the competition. They are conveniently placed near to the country’s busiest airport. International trade is rapidly driving our business in today’s environment.
Their goals include delivering a point-to-point transportation solution through a worldwide partner network.
They provide high-quality services in terms of speed and accuracy to cut costs and boost efficiency, and gaining customer and business partner satisfaction.
However, the Anchor Express is unable to accomplish their goal. Customers are quite dissatisfied with them often.
After counting on so many reviews I can assure you Anchor Express is not a good choice. Their poor rating on reviews, indicating that the majority of consumers are disappointed with their purchases.
Anchor Express is ranked 405th in the category of Electronics websites.
What Are Typical Problems with Anchor Express?
Almost every customer face really awful experience. The products are damaged, Anchor Express refused to accept any kind of problem for return. Anchor Express’s President isn’t the sharpest tack in the drawer and lacks even the most basic customer service instincts.
The business has received a lot of negative feedback. The feedback is either extremely positive or extremely negative. This could be a sign of a scam. In this scenario, a large number of legitimate customers have expressed their dissatisfaction with the company.
Does Anchor Express Hold Their Value?
Anchor express has over 15 years of expertise and is committed to provide clients the best prices on tens of thousands of products.
Since 2003, it has been providing maritime equipment, boating gear, GPS, and outdoor products online to both consumers and businesses.
According to their commitment, they are far behind in meeting it. The quality of their customer service is consistently low.
Thousands of customers have left reviews concerning damaged products, bad behavior, late delivery, and other issues.
Which freight forwarding company Can be the Best Alternative to Anchor Express?
The degree of competitiveness in this industry is not easy. A number of freights forwarding companies are constantly battling to be the best. The existing elite teams are-
- Rail Freight Service.
- Sea Freight Service.
- Air Freight Service.
- Road Freight Service.
- Customs Broker
Customer Reviews on Anchor Express:
Anchor Express has a mixed bag of reviews, with more than 548 ratings and an average rating of 2.8 stars.
Anchor Express performs below average when compared to other boating and fishing firms, offering only one e-commerce functionality to better serve their clients.
10 years ago, Anchor Express was a trusted company which I purchased from frequently. Now, they have good prices, but do not have inventory. I had to cancel my last two orders because they could not provide a delivery date. My credit information was stolen and used for online purchases after placing my last order with Anchor Express, very suspicious.
– J Smith
I wish I didn’t have to give this company one star. I was appalled at their lack of customer service they have a very bad attitude, rude and abrupt. They got my order address wrong and blamed me for it. Charged me a redirect fee. And it was their fault. I’ll never shop with Anchor Express again.
– Juliamarie P.
I ordered a Minnkota electric trolling motor from them. I received a defective motor that made as much noise as a gas motor. I was informed that I would have to pay shipping to return the item. I should have bought local.
– Kirk J.
Made an online purchase paid for overnight shipping and no product should have looked them up before ordering seems everyone has the same issue; they don’t have products in stock to ship blame FedEx for their mistakes and keeping people’s money. don’t purchase from them.
– Vlad V.
No problems with Anchor Express, it’s nice to be able to call a company and immediately speak with a representative, then get the resolution that you should receive. I will be doing business with them again!
– Kevin P.
Thousands of customers have submitted reviews about defective products, inadequate customer service, late deliveries, and other difficulties about Anchor Express.
Based on feedback and customer service situations, I believe this organization is not good at their work. They are not a reliable third party that a client may rely on.